Contact

Reach the Preflight Records team.

Use this form for account questions, organization access, privacy or security requests, and records-return support. Do not send medical records or medical details.

Route the question

One contact path, with a reference you can keep.

Submissions go to the restricted Preflight admin queue. They are not routed through an unmonitored public mailbox.

Account access
Create an individual account directly or contact us about organization access.
Records desks
Use the request code on the coversheet at the records-return portal. The contact form cannot accept files.
Privacy
Request access to or deletion of contact information associated with your email.
Security
Report a suspected vulnerability without including patient or pilot data.
Have a signed records-request code? Open the records-return portal instead.

Send a message

Contact information and the message are stored in a separate PII vault.